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Care, carried forward

Care should
keep moving.

From the first question to the next appointment. A clearer path through the moments that matter.

Preferral connects patients, practices, and care teams so the next step doesn’t get lost between them.

Find your path with PreferralExplore the platform

Patient conversations. Referrals. Follow-through.

A connected care journeyOne shared path
The patientHeard & understood
Primary careContext that carries
Specialty careA clear way in
The care teamReady to follow through
A referral with somewhere to goThe right context. The right team. A next step.
Our platform vision, illustrated.

Different roles.
One shared journey.

Risk-bearing organizationsPrimary careSpecialty practicesCare teams

The space between

Care breaks down
in the in-between.

A referral sent is not a visit booked.
A message delivered is not a patient helped.

Healthcare has plenty of places to record what happened. Patients and care teams still need help with what happens next.

We’re building Preferral to carry the context, the responsibility, and the next step forward. So the patient doesn’t have to hold it all together.

Why we’re building this

A path that stays connected

From “What now?”
to “Here’s what’s next.”

Bring the conversation, the clinical team, and the handoff into the same story.

A real concern. A useful place to start.

A question between visits should have somewhere to go. Help a patient explain what they need, with context for the people who can help.

Patient → care team
Your care, in motion
My knee still hurts when I walk. I’m not sure what to do next.
Let’s make sure your care team has the context to help.
A conversation with a next step

Platform vision · Illustrative experience

Built around your part in care

Everyone connected.
Each with a way forward.

The same broken handoff looks different from every side. Find the path that matters to you.

01

Risk-bearing organizations

Accountable for the whole journey.

See your path
02

Primary care

Keep the care plan moving.

See your path
03

Specialty practices

Make the right referrals actionable.

See your path
04

Care teams

Know what needs your attention.

See your path
And for the person at the center of it all?Less chasing. More knowing where you stand.

Connection requires trust

Closer coordination.
Clearer boundaries.

A more connected experience should make it easier to understand who sees what, who is responsible, and how information is protected.

Explore security & trust

Encrypted at rest
and in transit

Independent
security assessments

Least-privilege
access controls

Ideas behind the work

A better way
to think about care.

Explore our resources
Care delivery2 min read

A referral is not a handoff. Acceptance is.

Why “sent” is the wrong place to stop measuring progress.

Read the perspective
Buyer’s guide3 min read

Before you buy a better workflow, define the work.

Five questions to bring to a care coordination conversation.

Read the perspective
Patient experience3 min read

Connected care starts with a patient who knows what is happening.

Clarity about the next step is part of the care experience.

Read the perspective

A better next step

Make the next step a better one.

Tell us where care gets stuck. Let’s work on what comes next.

Start a conversation